Contact us
We're a small team and we read everything. Email support@pawbaseline.com and we'll reply within two business days.
Account & product help
Trouble signing in, adding a pet, reminders not arriving, or anything that looks broken.
Billing, plans & refunds
Trial questions, cancellations, and refund requests. Email from the address on your account.
Privacy & data requests
Access, export, correction, or full deletion of your account and your pet's records.
Medical emergencies
We cannot give veterinary advice and we do not monitor email around the clock. If your pet needs help now, contact an emergency veterinarian. See the medical disclaimer for emergency and poison-control numbers.